PRIVACY POLICY
Last updated: September 22, 2026
Live Appi Inc. (the “Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy (“Policy”). This Policy describes the information we collect, use, disclose, and otherwise process in connection with our website (located at https://www.liveappi.com/), other Company-branded websites, applications, platforms, products, services, emails, and communications, any content made available through any of the foregoing (“Services”), information we process to provide our services to you, and information we may collect from or about you through third-party websites, platforms, services, or sources. We suggest you read this in conjunction with our Terms of Use (the “Terms”, available at https://www.liveappi.com/terms-of-use).
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS NOT TO USE THE SITE. BY ACCESSING OR USING THIS SITE, YOU AGREE TO THIS POLICY.
This Policy may change from time to time (see Section 12 “Changes to This Policy” below). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
1. COLLECTION OF INFORMATION
We collect the following categories of information:
A. Information You Provide Directly
Contact Information: Name, mailing address, zip code, and email address.
User-Generated Content: Comments, reviews, and other materials you create or share through our Services or provided to the Company through a survey or questionnaire.
When you Contact Us: If you contact our team via email, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query.
B. Information We Collect Automatically
Identifiers: IP address, device identifiers, and online activity data.
C. Information from Third Parties
We access certain information (e.g., email addresses collected through third-party platforms such as Klaviyo) as authorized by you.
D. Links and Activities
We may keep track of how you interact with links available through the Services including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
For users who are California residents, the data we may collect falls within the following categories of “personal information”, as defined by the California Consumer Privacy Act (“CCPA”):
A. Identifiers, such as name, mailing address, IP address, and location;
B. Personal information, as defined in the California customer records law, such as contact information (including email and telephone number);
C. Characteristics of protected classifications under California or federal law (if you choose to provide them); and
F. Information on a consumer's interaction with a website, application, or advertisement.
2. USE OF YOUR INFORMATION
In order to deliver an enjoyable experience to you, we may use the information we collect from you to:
offer you our services and features;
contact you with information about the service (e.g., updates and new features);
personalize the Services and the content we deliver to you;
customize the advertisements, promotional and marketing content through the Services delivered by us or our business partners or vendors;
conduct research and analytics about how you use and interact with the Services;
to test new technologies and processes designed to enhance and improve the Services;
resolve disputes and troubleshoot problems;
investigate fraud, protect our legal rights, and enforce our Terms;
to send you information about the promotions and offers we have available by direct marketing or other modes of communication (unless you opt out from receiving such information); and
protect our users and third parties from harm.
3. DISCLOSURE OF INFORMATION
Our policy is to not disclose your Registration Information or personal data, except in the limited circumstances described here:
| Circumstances where data may be disclosed | Disclosed data |
|---|---|
|
Service Providers – We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information or personal data with these third parties, but only for the purposes of performing these functions and providing such services. More information about this is available directly below. |
This could include all data, including all CCPA Categories listed above. |
|
Law and Harm – We will cooperate with third parties as needed to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behavior or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary:
|
This could include any personal data that we hold about you, depending on the nature of the request or the issue that we are dealing with, including all CCPA Categories listed above. |
|
Business Transfers and Sale of User Data – Your personal data is a valuable business asset. The Company may disclose your personal data as part of a merger, acquisition, asset sale, reorganization, bankruptcy, or dissolution. This includes:
|
This could include all personal data that the Company holds about you, including all CCPA Categories listed above. |
Aggregated Information – We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling.
4. WHO DO WE SHARE YOUR DATA WITH
We share your data with:
Service Providers: For hosting and analytics.
Marketing Partners: To deliver personalized advertising.
Law Enforcement: When required by law or to protect safety.
Prospective Buyers, Investors, or Other Third Parties: for the purposes of evaluating and consummating business transfer under strict confidentiality agreements, as set forth in Section 3 above.
In some cases, these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.
5. OUR POLICY TOWARDS AGE
The Services are not intended for use by children, and we do not knowingly collect personal information from any person who has not reached the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details provided below to request its erasure. As of the effective date of this Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information of individuals under the age of 18.
6. LINKS TO THIRD-PARTY SERVICES
The Services may contain links to third-party websites and services, with which we have no affiliation. A link to any third-party service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party service, you are subject to its privacy policy and practices and not this Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.
7. SECURITY AND RETENTION OF YOUR INFORMATION
Please note that no security measure is perfect or infallible, and we cannot guarantee "perfect security". Furthermore, any information you transmit to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The retention period applicable to your personal information depends on various factors, such as the necessity of retaining such information to provide the services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.
8. International Data Transfers
We process and store personal information in the United States.
Transfers from the European Economic Area and United Kingdom
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), please note that we transfer, store, and process your personal information in the United States, which may not provide the same level of data protection as your home jurisdiction.
When we transfer personal information from the EEA or UK to the United States or other countries not recognized as providing an adequate level of protection, we rely on the following transfer mechanisms:
EU Standard Contractual Clauses: We use the standard contractual clauses adopted by the European Commission in its decision of 4 June 2021, as may be amended, superseded, or replaced. Where required by applicable guidance, we supplement these clauses with a Transfer Impact Assessment and, where necessary, additional technical or organizational measures to ensure an essentially equivalent level of protection.
UK International Data Transfer Agreement (IDTA): For transfers from the UK, we use the International Data Transfer Agreement issued by the UK Information Commissioner's Office, or the UK Addendum to the EU SCCs where applicable. unless the data transfer is made to a country recognized as providing an adequate level of protection. Similarly, we conduct a Transfer Risk Assessment and implement supplementary measures where the circumstances of the transfer so require.
9. Your Rights and Choices
Depending on your place of residence, you may have some or all of the rights set out below in relation to your personal information in accordance with applicable data protection law. However, these rights are not absolute, may only apply in certain circumstances, and, in certain cases, we may decline your request to the extent permitted by law.
A. Rights Available to All Individuals
Right of Access: You may have the right to request access to personal information we hold about you
Right to Erasure: You may have the right to request the erasure of personal information we hold about you
Right to Rectification: You may have the right to request the rectification of inaccurate personal information we hold about you
Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and subject to certain exceptions
B. Rights Under the European General Data Protection Regulation (GDPR)
If you reside in the European Economic Area, and subject to exceptions and limitations provided for under the GDPR, you may exercise the following additional rights:
Right to Object to Processing: You may have the right to object to the processing of your personal information for certain purposes, including processing based on legitimate interests or for direct marketing purposes
Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. The withdrawal of consent shall not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction. A list of EEA supervisory authorities is available at https://www.edpb.europa.eu/about-edpb/our-members_en
Legal Basis for Processing (EEA): When we act as a data controller, we process your personal information on the following legal bases:
Performance of a contract: To provide you with access to the Platform and fulfill our contractual obligations
Legitimate interests: To improve the Platform, ensure security, prevent fraud, and maintain audit logs, provided such interests are not overridden by your data protection rights
Legal obligation: To comply with applicable laws and regulations
Consent: Where we have obtained your consent for specific processing activities
C. Rights Under the UK General Data Protection Regulation (UK GDPR)
If you reside in the United Kingdom, and subject to exceptions and limitations provided for under the UK GDPR, you have rights equivalent to those described above for EEA residents, including :
Right to Object to Processing: You may object to processing based on legitimate interests or for direct marketing purposes
Right to Restriction of Processing: You may request restriction of processing in certain circumstances
Right to Withdraw Consent: You may withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can contact the ICO at https://ico.org.uk/ or by calling 0303 123 1113
Legal Basis for Processing (UK): When we act as a data controller, we process your personal information on the same legal bases as described for EEA residents above.
UK-Specific Transfer Mechanisms: For transfers of personal information from the UK to countries outside the UK that do not provide an adequate level of protection, we use the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, as issued by the UK Information Commissioner's Office.
10. How to Exercise Your Rights
If you have provided the Company with your personal information, you may exercise the above rights by submitting a verifiable consumer request to us by email at hello@liveappi.com.
We will not discriminate against you in any manner prohibited by the applicable law for exercising any of your data privacy rights. In accordance with applicable law, you may designate an authorized agent to submit a privacy rights request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may be required to contact you to verify your identity or confirm the authorized agent has permission to submit the request. Authorized agents can submit rights requests by following the instructions provided above.
When submitting a request, your verifiable request must include the reference “Request for Privacy Information” in the subject line, and the body of the message must:
provide sufficient information that allows us to reasonably verify that you are the person whose personal information we have collected;
describe your request with sufficient detail; and
include an e-mail address or mailing address, as applicable, for us to send our response.
11. COMPLAINTS
If you wish to lodge a complaint regarding our processing of your personal information, please contact us using the details set out below. Depending on your place of residence, you may have the right to challenge our decision by contacting us using the details provided below, or by lodging a complaint with the competent data protection authority in your jurisdiction. For the EEA, a list of supervisory authorities responsible for data protection is available here.
12. CHANGES TO THIS POLICY
We may update this Policy at any time. We will post the revised Policy on our website and/or provide a separate notice to you as appropriate in accordance with applicable law. Changes will be effective as of the "last updated" date as set forth on such revised Policy. Your continued use of our Services after such modifications constitutes your acceptance of the revised Policy.
13. CONTACT US
If you have any questions about this Policy, please contact us at:
Live Appi Inc.
8 The Green STE A,
Dover, DE 19901
United States
Email: hello@liveappi.com